Motion Computing FWS-DS1 Manuel d'utilisateur télécharger pdf (Page 75)

GTE

Florida

Unbundled Network Element (UNE) Non-Recurring Cost Study

The BRPC Admin employees handle the jeopardies, expedites, escalations, completions,

and reporting for all BRPC orders.

Provisioninp Cost Methodologv

The cost team documented the process flows for the Exchange and AdvancedSpecial

provisioning workgroups. The process flows take into account system enhancements that

will eliminate or modify work done by these groups.

The provisioning NRCs were developed

from

system reports, order volumes, workgroup

hours, time and motion studies, and

SME

estimates. The cost team used the most current

loaded labor rates for each of the workgroups. (See Appendix Tab

for Loaded Labor

Rates.)

The cost team calculated the provisioning costs for each type of

UNE

order using the

standard non-recurring cost calculation

Activity Time XProbability XLabor

Rate

Cost

The costs for the Local Wholesale UNEs are shown on a per-line basis for the initial line

and for additional lines. The costs for Network Wholesale

UNEs

are calculated and

shown on a per order basis.

Data Collection

Data collection methods varied by provisioning group. Detailed information about the

activity times, probability, and labor rates is provided in the cost calculation section for

each workgroup. Below is

overview

the source for the cost data by workgroup.

FAC

GTE’s management methods and reports focus on “touches”

the FAC

activity measure. The cost managers collected data from NOCV on “touches”

by the various order types. Every order, whether automatically provisioned or

manually provisioned by the FAC, is represented by a job in NOCV. NOCV

contains a comprehensive statistical view of order activity from all sources.

GTE pulled data from NOCV to determine the number of orders routed to the

FAC for manual assignment and the cost of provisioning those orders.

The task cost for a DSO order depends

the order type and service type. DSO

orders require from one to three touches in the FAC. For AdvancedSpecial

Complex UNEAINE-P orders, the task cost is developed by weighting the

FAC cost per line, the HiCap Prework group cost per line, and the

OSP

Engineering

cost

per line.

If the order requires a manual switch update,

additional FAC touch is

added to the cost per line.

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